30-day Trial + tax included
30-day Trial + tax included
WHERE WOULD YOU LIKE TO SHIP TO?
THIS BOMBOL® WEBSTORE DOESN’T SHIP TO . CHANGE WEBSTORE?

常見問題

常見問題

Bombol® Baby Website Banner
Baby rocking chair nesting a little kid

售價

售價包含什麼?

標示的售價即是您需支付的價格,並無額外多加的收費。售價包含產品,稅收,關稅,手續費及運送保險費。在官網 www.bombol.com 上列出的免運費國家無須支付運費。

您將享有 30 天的免費試用期。 無論任何原因,如果我們未能達到您的期望,您可以將產品退還,全額退費。全額購買的產品,退回的運費總是無需您來承擔的,我們會提供一個免運費標貼。折扣價購買的產品, 我們會盡力為您尋找價格最相宜的快遞服務商。

你們提供分期付款計畫嗎?

恕不提供此項服務。

送貨

Bombol 的送貨地區包括哪裡?

目前,我們可免費送貨至歐洲地區(所有國家——不過遺憾的是目前英國和愛爾蘭除外)、亞太地區(汶萊、柬埔寨、中國內地、香港、印尼、日本、老撾、澳門、馬來西亞、菲律賓、新加坡、韓國、臺灣、泰國、越南)、澳洲和紐西蘭。(唯一例外的是竹動摇椅, 我們暫時不能送往美國及加拿大)

我們也希望能夠儘快將 Bombol 的產品送至全球各地。 如果上述不包含您所在國家,歡迎您發送電郵到 shop@bombol.com 我們會盡力為您尋找價格最相宜的快遞服務商。

除非另有標注,否則所有價格以美元為單位。

運費是多少?

免運費,所有從我們線上商店訂購並送往歐洲(所有國家——不過遺憾的是目前英國和愛爾蘭除外)、亞太地區(汶萊、柬埔寨、中國大陸、香港、印尼、日本、老撾、澳門、馬來西亞、菲律賓、新加坡、韓國、臺灣、泰國、越南)、 澳洲和紐西蘭的訂單均可追蹤。

我們需要一到兩個工作日處理送貨手續,請耐心等待。

我須為我的訂單支付關稅和稅收嗎?

不用。 我們希望您不用再需要擔心關稅和稅收,我們也很努力地達成了這一目標。您的訂單金額已包含關稅和稅收。 無隱藏費用。

可以送往郵政信箱嗎?

抱歉,恕不能送往郵政信箱。 因為我們使用各種不同的快遞服務,無法送到郵政信箱位址。

我何時會收到我的訂單?

您的訂單將于 7-15 個工作日內送抵,但具體時間視您所在位置而定。在訂單量很大的時段,例如黑色星期五或聖誕節期間,請預計交貨時間會有所延遲。

如何追蹤我的訂單?

我們會向您發送訂單追蹤代碼,您可以用該代碼追蹤您的訂單。 如果您使用的快遞服務沒有您的訂單記錄,可能意味著訂單未輸入系統。 我們建議您耐心等待,在下一工作日再試。

我怎樣將產品送往不同位址?

如果您購買了多件相同產品,並希望將其送往不同位址,切記要分別將每件產品加入您的購物車,然後在結帳時,您就可以在送貨頁面注明不同的位址。

我的訂單將使用怎樣的包裝?

所有產品都以標準的 Bombol 標誌運輸箱派送。 您大可放心,我們會小心地包裝每一件產品,而且已包含了送貨保險。

如果我改變主意了,可以取消我的訂單嗎?

一般情況下,所有庫存產品都會在收到訂單後的 24-48 小時之內派送。 如果產品還未送出,我們可接受您的訂單取消要求。 請發電郵至 shop@bombol.com。 shop@bombol.com.

如果訂單已經送出,恕不能取消。 個人化和訂制產品訂單恕不能取消。

訂單支付及確認後Bombol還能更改我的送貨地址嗎?

不可以。訂單支付及確認後將自動傳送至我們的物流商,代表已經無法由我方更改地址。若包裹因地址錯誤而被退回,運費將由退款中扣除。

因此請您務必確認於結帳頁面填寫正確的資訊。

退換

聽說有 30 天的試用期,這是什麼? 你們有何退換政策?

很簡單:您在收到 Bombol 產品之後將有 30 天的試用期,歡迎您隨意試用,將其放上社交媒體,出遊時也帶上,與朋友分享其相關資訊,或者認識一下產品。 要是您在這 30 天內決定產品不合用,您可以將其退回給我們,我們會退還金額——而不會多加追問。

全額購買的產品,退回的運費總是無需您來承擔的。如要退回使用 "Welcome"折扣碼購買的產品, 我們會盡力為您尋找價格最相宜的快遞服務商。特價商品, 例如於清倉減價或特賣專案期間購買的產品, 恕不提供退貨。

怎樣將產品退回?

首先,請發送電郵給我們: shop@bombol.com

全額購買的產品,退回的運費無需您來承擔的,我們會提供一個免運費標貼。如要退回用折扣價購買的產品, 我們會盡力為您尋找價格最相宜的快遞服務商。

然後,請將產品放回原來的包裝,然後附上標貼。 收到退件後,我們會檢查一下,如果產品未損壞且狀態適合再次銷售,我們會在 30 天內將金額退還至您原來用於支付的帳戶。

有任何產品不包含在你們的退換政策之內嗎?

有的。 很抱歉,我們不能為折扣產品、通過協力廠商訂購的產品以及個性定制產品提供退換服務。

對於套裝系列裡的產品,除非全數退回,否則我們也不能為其中的個別單品提供退換服務。例如NBK(新生嬰兒套件),除非未使用、置於原包裝內並與搖椅一起退還,否則恕不接受退換。

我想退回產品,但我所在國家未在 Bombol 的免運費範圍以內,該怎麼辦?

如果您想要退回訂單,而其所在國家不在我們的 30 天免運費範圍之內,請發電郵至 shop@bombol.com。 shop@bombol.com 我們會盡力為您尋找價格最相宜的快遞服務商。 已支付的送貨費用,恕不退回。

敬請您在商業發票上清楚表明此為退件,併發送至:

BOMBOL LIMITED;Unit 602, 6/F, Kowloon Centre;33 Ashley Road;Tsim Sha Tsui, Kowloon, 999077 Hong Kong

Pop-Up™嬰幼兒餐椅

Pop-Up(隨變)嬰幼兒餐椅可以在車上使用嗎?

不可以。Pop-Up(隨變)嬰幼兒餐椅並不是汽車安全座椅。我們是為室內繫於成人椅而設計並且獲取認證的。

我的寶寶可以從什麼時候開始使用Pop-Up(隨變)嬰幼兒餐椅?

當寶寶可以自己坐直, 正常大約六個月時就可以開始使用。

產品的安全性能夠滿足體型較大的孩子使用嗎?

絕對可以! 秘訣就在於採用日本折紙手工設計的三角幾何形態。 三角形是唯一不會變形的幾何形狀,即便轉角鉸鏈在承重時也不會變形。 打開嬰幼兒餐椅時,多個三角形都會鎖定位置,所形成的結構與起重機或橋樑類似。

事實上,為了研發這一三角形態,我們用 1.2 毫米的紙張和膠布帶,做了無數個樣品。 有一次我們做出一個可折疊紙樣,打開後我們的設計師可以安全地站在上面,由此可以力證:這一機械設計非常安全。

隨之我們將Pop-Up(隨變)嬰幼兒餐椅以業界最嚴格的嬰幼兒餐椅安全規範 ASTM F2640認證,它要求嬰幼兒餐椅能夠承受 25 公斤的墜落檢測 500 次。 為了讓您放心,我們將 75 公斤的重量墜到椅子上,次數不是 500 次,而是 20,000 次,務求滿足國際傢俱安全規範 EN1728:2012。 結果是椅子絲毫無損。

我的孩子可以使用嬰幼兒餐椅到幾歲?

使用的年齡限制將依您所在的地區而有所不同。根據歐盟的安全規範,使用上限為三歲或15公斤。而根據美國嬰幼兒餐椅的安全規範,則是有5歲的上限。標準不同是因為檢測的方式不同。其中最嚴格的是美國,它要求嬰幼兒餐椅能夠承受 22.7 公斤的墜落檢測 500 次。 為求更高的安全保障,我們將 75 公斤的重量墜到椅子上,次數不是 500 次,而是 20,000 次,務求滿足國際傢俱安全規範 EN1728:2012。 結果就是椅子通過了這個檢測!

Pop-Up(隨變)嬰幼兒餐椅取得認證了嗎

當然,我們的 Pop-Up(隨變)嬰幼兒餐椅已取得國際嬰幼兒餐椅安全規範 EN 16120:2014 和 ASTM F2640 的認證。

業界最嚴格的嬰幼兒餐椅安全規範是 ASTM F2640,它要求嬰幼兒餐椅能夠承受 25 公斤的墜落檢測 500 次。 為了讓您放心,我們將 75 公斤的重量墜到椅子上,次數不是 500 次,而是 20,000 次,務求滿足國際傢俱安全規範 EN1728:2012。 結果是椅子絲毫無損。

這張椅子有多便攜?

重量僅為 1.2 公斤,可以放進包包裡,需要時可隨時打開使用,就像《歡樂滿人間》中仙女保姆瑪莉的魔法袋一樣! 說實話,我們在別處還從未見過這樣輕的帶軟墊嬰幼兒餐椅。

這張嬰幼兒餐椅容易清洗嗎?

非常容易。 面料的無毒塗料具有抗水性,甚至連番茄醬和橄欖油都不會滲進去。 座椅和背墊是連成一體的,所以沒有會留存食物殘渣的接縫。 只需沖水外加一抹,椅子就會光潔如新。

孩子總是能把所有地方都弄得一團糟,所以我們的綁帶也設計為完全可拆卸,方便您放入洗衣機中清洗。

Pop-Up(隨變)嬰幼兒餐椅可以安裝於所有椅子嗎?

沒錯,絕大部分椅子都可以。 包包附有大肩帶,可以繞過椅子的底部和背後,用作大安全帶。 因此只要椅子的背面不是密封式的設計(即不採用沙發椅設計),嬰幼兒餐椅都可以安全地安裝上去。

Pop-Up (隨變)嬰幼兒餐椅擁有五向還是三向式安全帶?

這張嬰幼兒餐椅擁有超級安全的五向式安全帶。 肩帶的彈力可保證孩子擁有最大舒適感,要是不同的孩子使用也無需調節肩帶。

竹動搖椅

Bamboo 3Dknit™嬰幼兒搖椅 looks so simple. What’s so different about it?

First, Bamboo 3Dknit™ is not just a traditional bouncer for babies. It transforms from a cradling hammock with bespoke support for newborns that prevents slumping, to a comfy chair that stimulates a baby`s wriggling skills, to a lounger for 5-year-old toddlers, extending Bamboo’s lifetime by a couple of years.

Second, it does not just bounce gently to soothe your baby; the patented Dynamic Backrest (DBR) gives your baby the freedom to change position from playing to resting without your help.

Third, you can adjust the bouncer in an infinite amount of positions without removing your baby or disturbing their rest. And a nice bonus is the minimal and elegant design that blends seamlessly into any contemporary interior.

I’m choosing between the Bamboo™ and Bamboo 3Dknit™ bouncer. Which is more recommended?

Bamboo 3DKnit™ is an improved updated version of our Bamboo™ bouncer. Bamboo 3DKnit™ can be used from new born and up. Bamboo™ on the other hand needs a separately sold New Born cushion to be used from the beginning. The 3D knitted Dynamic Backrest™ is more comfortable and totally breathable.If you look for better performance and longer use, we would recommend the Bamboo 3DKnit™.

What are the main differences between the Bamboo™ bouncer with NewBorn Kit™ and the Bamboo 3Dknit™ version?

Bamboo 3DKnit™ is an improved updated version of our Bamboo™ bouncer. Bamboo 3DKnit™ can be used from new born and up. Bamboo™ on the other hand needs a separately sold New Born cushion to be used from the beginning. The 3D knitted Dynamic Backrest™ is more comfortable and totally breathable.If you look for better performance and longer use, we would recommend the Bamboo 3DKnit™.

The frame bounces so gently but holds up a five years todler. How is that possible?

鋁是極具彈力且非常堅固的輕質材料。 上部纖巧的設計使得 Bamboo(竹動)搖椅能夠將寶寶最微小的動作都變成輕柔的搖動。 取得專利保護的 3D 立體弧線設計,確保纖細的鋁條符合機械要求,而且極其堅固。 這一精妙混搭賦予支架強而精准的機械性能。 此外,由於沒有調節系統,可能斷裂的部件就會更少。

動態靠背 (DBR) 專利設計到底是什麼?

A traditional bouncer traps your baby into one of 3 inclanations of the fixed sitting position you choose for her or him. Bamboo 3Dknit™ gives your baby freedom of movement thanks to the Dynamic Backrest (DBR). This patented feature works a bit like an articulated office chair that follows your movements while giving you good support. In other words the chair adapts to the child, not vice versa. This very ergonomic solution helps your baby actively discover his or her body and develop muscles and movement coordination.

How do I use Bamboo 3Dknit™?

Bamboo 3Dknit™ has no regulating mechanisms, buttons or electronic gadgets. It is designed to operate autonomously to give your child maximum comfort, and give you peace of mind.

The only thing you can operate is the lock for the Dynamic Backrest (DBR). And should your baby want to rest while sitting up, all you have to do is unlock the DBR and bring your baby gently to the resting position without disturbing them.

「Bamboo」(竹動)這個名字從何而來?

在研究期間,我們想到了以竹為材質——因為它輕巧、堅固又靈活,在亞洲得到廣泛採用。 雖然單單竹材並不能完善我們的搖椅結構,但它成為了我們理想設計的靈感來源。

我的孩子有點過於好動,支架的承受程度有多高?

It’s virtually impossible for a child to break the frame because of the absence of a delicate regulating mechanism. When your child jumps onto Bamboo, it can fold in two without the risk of breaking. The 3D curve makes sure that the frame returns right back to the same position.

Can I store Bamboo 3Dknit™ easily?

If you wish to store Bamboo 3Dknit™ you can quickly take teh frame apart and pack it away. Please do not recommend keep Bamboo 3Dknit™ forcefully deformed as it causes permanent deformation of the frame.

How to clean the bouncer if it gets dirty?

The seat cover is machine washable with cold water and mild detergent. Do NOT use softener.

寶寶多大可以開始使用 Bamboo (竹動)搖椅?

Bamboo is suitable for babies from about 3.5kg or 7.7 lbs.

寶寶每次可以在搖椅上坐多久?

Your child can sit in the Bamboo 3Dknit™ bouncer as long as he or she is happy. Rests are also fine as long as it is not for extended periods of time. Please remember, a baby bouncer does not substitute a bed. For this reason we recommend keeping an eye on your child’s needs and regularly taking them out of the baby bouncer for sleeps.

Is Bamboo 3Dknit™ certified?

Absolutely! Bamboo 3Dknit™ has been fully and exclusively tested by Intertek, the renowned and accredited external safety institute. Bamboo 3Dknit™ complies with the strict European safety norm EN 12790:2009 (Child use and care articles. Reclined cradles.) and North American ASTM F2167-19, and is probably the only bouncer that also complies with EN1728:2012-clause 6.17 for adult furniture, meaning it can be safely used by children up to five years old. Every single component is compliant with the CPSIA and REACH, one of the strictest norms to date regulating chemical substances.

Bombol says that Bamboo 3Dknit™ is certified up to a five years old toddler, but the label on the bouncer says it is only up to 9kg. How come?

Don’t worry, Bamboo 3Dknit™ is fully certified. The reason for this odd difference lies within the nature of the certifications. The norm EN 12790:2009 (Child use and care articles, reclined cradles) is designed for tradtional bouncers and only allows certification for 6 kg or 9kg, full stop. Part of the requirements to get the certification is that the maximum weight is indicated permanently on the product. So Bombol has to carry the 9kg limit on the label. Bamboo’s innovation lies in the fact that it’s not only a plain baby bouncer, but that it can be transformed into a sturdy chaise longue. So, Bamboo has a second certification - EN 1728:2012 - as furniture in order to “upgrade” its weight limit to 18kg.

What kind of test guarantees that my child can use Bamboo 3Dknit™ up to a five years old toddler?

Bamboo 3Dknit™ went through some serious testing before claiming to be the toughest of its kind. The EN 1728:2012 requires the bouncer to withstand 20,000 drop cycles of 100 kg on the seat and 30 kg on the backrest without any damage.

怎樣清洗搖椅的座椅面料?

The fabric is easy to take off and should be machine-washed separately (30°C). Please remove the inserted rigid supports from their internal pockets before washing. We recommend a gentle, bleach-free detergent. Do not tumble dry. Do not iron. It would damage the 3D spacer.

Are any accessories available for Bamboo 3Dknit™?

No, Bamboo 3Dknit™ comes all in. There is no need for add-ons to extend the functionality.

How ecological is How can you clean the bouncer if it gets dirty ?

We’ve taken several steps to reduce the environmental footprint of Bamboo 3Dknit™.

首先,沒有扔掉就不會污染,因此我們儘量延長了產品的使用壽命。 我們建議您將搖椅支架轉贈給他人(請先檢查它是否能夠良好操作),僅在需要時更換布制座椅。

Second, by counting on you to do part of the assembling of the frame, we reduce the packing size. Smaller packaging reduces shipping air, and thus reduces the carbon emission from transportation.

And third, what happens with Bombol when you don’t need it anymore? Bamboo is almost entirely made of recyclable materials. The materials are unified as much as possible to make differentiated recycling easy: the frame is almost entirely aluminium, the seat fabrics and 3D spacer are entirely polyester, and the supports are 100% PE, which can be recycled with your plastic bottles.

BLAST UV™ DISINFECTOR

Why not just use disposable wipes?

A quick wipe with sanitizing or disinfecting wipes does not disinfect an object. They only work on hard surfaces and not on soft ones like fabric.

Disinfecting wipes contain chemical solutions that need time to work, generally a few minutes. During this “contact time”, you should leave the disinfectant on the surface without drying or rinsing it. After the contact time is up, you can rinse off the chemical residue.>

These chemical solutions, including disinfecting alcohol, can also damage certain surfaces like touch screens. All mobile device companies prohibit the use of disinfectants on their screens. Some allow for a ‘gentle application’ of 70% isopropyl alcohol (70% IPA), but this concentration is not strong enough to kill all the germs.

Disposable wipes are also, well, disposable. After usage, they are thrown away and they end up on landfills, clog up our sewage systems and contaminate our seas and oceans.

Why is UV-C light the best way to disinfect your belongings?

UV-C light disinfection utilizes the shortest wavelength of the ultraviolet light. At these wavelengths, the high-energy light waves destroy the nucleic acids and break apart DNA and RNA of any living organism, preventing bacteria and viruses to reproduce.

In nature, the ozone layer of the atmosphere protects us from the dangerous UV-C exposure by absorbing the UV-C light emitted by the sun. That is why all living organisms on earth never had to develop a natural defence mechanism against the high-energy UV-C rays, making bacteria, viruses and even superbugs defenceless against the deadly efficiency of UV-C light.

UV-C light does not leave chemical residues behind, does not produce harmful smelly ozone and produces no waste. It kills the nasties without hurting the planet.

Can all UV light disinfect?

No, not all UV light is capable of sanitizing. UV light can be divided in 3 major categories: UV-A, UV-B, and UV-C based on their wavelengths.
• UV-A (315 nm to 400 nm) gives you that nice summer tan.
• UV-B (280 to 315 nm) is less friendly and responsible for sun burns.
• UV-C (100 nm to 280 nm) is the most dangerous because it is extremely effective at disrupting the genetic makeup of any living organism.
This is why only UV-C light is highly effective in killing bacteria and inactivating viruses.

Is UV-C light harmful to humans?

It can be. UV-C light is harmful to all living organisms, including humans, when the UV-C dose is big enough. So please stay away from any UV-C devices that can expose you to direct UV-C light. If they are strong enough to kill germs, they are strong enough to damage your cells as well.

How does Blast UV™ compare to a normal UV-C sanitizer?

Blast UV™ has a disinfection rate of 99.9998% for the tested bacteria Staphylococcus Aureus and Escherichia Coli (SGS Test Report n. GZF20-026061-01) and 99.9921% for the Human Coronavirus 229E (SGS Test Report n. XMF20-007600-01), compared to the average disinfection rate of 99.9% for bacteria of most UV-C disinfecting or sanitizing devices out there.

To compare, you should not look at the UV-C source power output, but the “UV-C dose”. It means that to be fully disinfected, an object needs to be exposed by strong enough UV-C radiation for a long enough period of time from all sides.

Thanks to the combination of the 3 ultra-powerful UV-C LEDs to make sure the UV-C radiation is still strong enough when it reaches the bottom of Blast UV™ and the ultra-reflective UV-C lining to make the most of the emitted UV-C light, Blast UV™ delivers a blistering UV-C dose of 80mJ/cm2 in 5 minutes. That’s almost 10 times what is needed to kill common bacteria in lab test conditions.

Why does Blast UV™ use such strong UV-C LEDs?

Lab tests are often performed by putting the germs up close to the LEDs, but inside any UV-C disinfection device, the objects are actually further away from the UV-C source and therefore the UV-C radiation is less intense at the surface of the object resulting in inferior disinfection performance. To guarantee enough UV-C radiation everywhere - even at the bottom of Blast UV™ - we use 3 ultra-powerful, sapphire, gold-plated 20mW UV-C LEDs.

What is so special about the Porex Virtek® lining?

It is common believe that mirror or metallic surfaces reflect all light, but the truth is they absorb quite a bit of the UV-C light. To make the most from the all the UV-C light from the powerful LED’s, Blast UV™ uses the high-tech Porex Virtek® lining that reflects more than 80% of the UV-C light, thus intensifying the UV-C dose at the surface of the object.

Unlike metallic or reflective surfaces, Porex Virtek® is also UL-F2 certified, meaning it cannot oxidize or be altered by UV-C light so it will remain efficient over time.

And last, the UL-F2 certification means that Porex Virtek® is a guaranteed barrier against the high energy UV-C radiation. A bit like lead for radioactive radiation. In other words, it makes sure no harmful UV-C light can escape.

How does Blast UV disinfects from all angles?

First, the Porex Virtek® lining has a 360° Lambertian reflective effect. It means that it scatters the reflected UV-C light in all directions, reaching every corner inside Blast UV™. Second, your object sits suspended on a transparent surface, so the UV-C light can reach the underside of your object.

These two design features means that you don’t need to flip your object over for a second disinfection cycle.

How long does Blast UV™ take to disinfect?

One disinfection cycle takes 5 minutes. Other disinfectors might boast shorter cycles, but because the UV-C dose is directly related to the exposure time, it also means that shorter disinfection cycles will be by definition less efficient.

How can I be sure that Blast UV™ really disinfects?

Don't just take our word for it. Blast UV™ was tested by SGS International to certify the efficacy against bacteria and viruses. The test was not performed with the pathogens up close to the LEDs, but 75 mm distance which is the furthest point an object can be from the LEDs inside Blast UV™.

And even at that distance, Blast UV™ delivers a blistering UV-C Dose of 80mJ/cm2 that is 10 times the amount of energy you need to inactivate common bacteria.

Is Blast UV™ effective in inactivating the Sars-Cov-2 virus that cause Covid-19?

At this moment, we cannot test against the Sars-Cov-2 virus because there are very few Biosafety Labs with Level 3 clearance, and they are largely busy with the fight against the pandemic.

Following the guidelines of ASTM (American Society for Testing and Materials) and TGA (Australian Government Therapeutic Goods Administration), we tested Blast UV™ against the internationally recommended Sars-Cov-2 surrogate which is the Human Coronavirus 229E. SGS International independently tested and certified that Blast UV™ inactivated 99.9921% of the virus Human Coronavirus 229E (SGS Test Report n. XMF20-007600-01).

According to the SGS and Harrens Laboratories test reports, Blast UV™ has a killing log value of up to 8 for bacteria and 4.1 for viruses. What does it mean?

“Log” is the abbreviation for Logarithmic reduction. It’s the standard used by the EPA (United States Environmental Protection Agency) for quantifying disinfection rate. It is an exponential scale that ranges from 1 to 6 where an increase of one Log means killing 10 time more nasties. This means that a Log-2 device leaves 100 times more bacteria alive to breed and infect than a log-4 device.

Let’s have a look at what this means to a colony of 1 million bacteria.
• Log-1: the 1M bacteria are reduced to 100,000 bacteria so 90% reduction;
• Log-2: the 1M bacteria are reduced to 10,000 bacteria so 99% reduction;
• Log-3: the 1M bacteria are reduced to 1,000 bacteria so 99.9% reduction;
• Log-4: the 1M bacteria are reduced to 100 bacteria so 99.99% reduction;
• Log-5: the 1M bacteria are reduced to 10 bacteria so 99.999% reduction;
• Log-6: the 1M bacteria are reduced to 1 bacterium so 99.9999% reduction.

With a reduction rate of 99.9999%, Log-6 is the highest disinfection reduction rate and is considered surgical grade. Blast UV™ has a killing log value of up to 8, or 99.999999% reduction of bacteria, and a killing log value of 4.1 or 99.9921% reduction of virus.

Is my phone really that dirty?

The most touched objects are often the dirtiest. An average person looks at their phone 96 times per day and only washes their hands 8.6 times per day. In between each pick up you are constantly touching doorknobs, tables, chairs, keyboards, mouses, etc. All the nasties we touch are transferred to our phone. In addition, our phones are warm and stored in dark places like purses and pockets, creating the perfect conditions for germs to multiply at an accelerated rate. This makes your phone home to more germs than an average public restroom.

Blast UV™ uses harmful UV-C light. Is it safe and was it independently tested and certified?

Yes! Blast UV™ was tested by UL and SGS International to certify the compliance with:
• The safety international standards such as American UL499, Canadian CSA 22.2 n64, European EN 60335-1
• The electromagnetic standards EMC and FCC.
• The chemical substance regulations REACH and ROHS standards that means it is free of lead, phthalate, and other banned, harmful substances.
• Blast UV™ doesn’t create or release harmful ozone.

SGS Laboratories tested the efficacy against bacteria such as Staphylococcus Aureus and Escherichia Coli and virus such as Human Coronavirus 229E (ASTM and TGA Sars-Cov-2 recommended surrogate). Inactivation rate was more than 99.999% for bacteria and more than 99.99% for the virus tests.

Is it okay to expose my phone, my credit card and other objects to UV-C rays?

Yes. While it is true that prolonged exposure to UV rays can discolour certain materials,the level of UV-C exposure during a disinfection cycle is enough to destroy germs, bacteria and inactivate viruses but not nearly enough to damage your devices or objects in any way.

UV-C light is not it corrosive unlike many disinfecting chemicals, making UV-C disinfection by far a safer alternative for your objects.

What items can I disinfect with Blast UV™?

If it fits, you can disinfect it. Some of the most common items you can disinfect are pacifiers, baby bottles, cutlery, phones, face masks, keys, jewellery, watches, remote controls, eyeglasses, pens, wallets, credit cards, and makeup.

Blast UV™ can also fit the largest models of the most popular brands including Apple, Samsung, Huawei and Xiaomi as well as an 11 ounces baby milk bottle.

How can I be sure that Blast UV™ LEDs are turned on during the disinfection cycle?

UV-C light is harmful to all living organisms, including humans. So never check by looking at a working LED as UV-C light is invisible anyways.

That is why we designed a clever way to show you safely on the outside that the UV-C LEDs on the inside are working correctly. Each of the 3 LED’s has a corresponding black thermochromic dot on the outside of top lid. When the UV-C LEDs are switched on, they warm up, which in turn makes the thermochromic dots change from black to red. Once the cycle is finished, the LED’s cool instantly, and the thermochromic dots slowly turn back to black. It’s a simple yet reliable way for Blast UV™ to make the invisible visible, safely.

What is the difference between a UVC fluorescent lamp and the UV-C LEDs?

While UV-C tube lamps are still used in many UV-C sanitizers today, it’s an old technology with many downsides. They are not power-efficient, contain lots of mercury, are fragile and can take up to 30 minutes warm up time resulting in long disinfection times. They can also produce heat and harmful ozone. They’re also short lived with a maximum operating life of around 1000 hours, meaning they are likely to stop working after only a few months of use. Lastly, they will be globally banned soon because of the mercury toxicity thanks to the Minamata Convention.

UV-C LEDs on the other side - like those used in Blast UV™ - have high efficiency and low power consumption, are mercury-free and shock-resistant, activate instantly and last up to 10,000 hours or approximately 10 years of normal daily use. This makes them the best choice for a portable UV-C disinfector.

Are all UV-C disinfectors or sanitizers safe?

No. Many UV-C disinfectors or sanitizers like the wand models can accidentally expose the user to direct UV-C light. These cannot pass the safety regulations, and therefore cannot be certified.

Blast UV™ is safe and certified because it is designed to turn on ONLY when the 3 safety interlocks are all engaged so the disinfection chamber is completely sealed. If the box is accidentally opened when the UV-C LEDs are on, they will be instantly switched off. This safety mechanism is independently certified by UL. The UVC disinfection process will resume once the box is closed again.

In addition, the Porex Virtek® is one of the few high-tech UL-F2 certified materials, meaning it acts as a barrier to UV-C light.

These two features combined guarantee there is no risk to accidental high-energy UV-C light exposure.

How is Blast UV™ powered?

Blast UV™ comes with a USB-C to USB-A cable and requires a USB-C power input of 5V/1A. Blast UV™ can be powered by a USB-A wall adapter, car charger, computer or any power bank, so it is easy to use anywhere, any time.

Can I carry Blast UV™ in my carry-on bag while traveling and passing through airport security checkpoints?

Yes. Blast UV™ does not contain a battery, so you can drop it either in your carry-on bag or check-in baggage.